Shipping policy
Shipping Policy
Shipping Regions
We proudly ship to New Zealand and Australia, with free standard shipping on all orders. And other select country's worldwide.
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Order Processing Time
All of our products are drop-shipped directly from our suppliers. Please allow for the following processing time:
Orders are processed within 5-10 business days after receiving your order confirmation.
You will receive an email notification with tracking details once your order has been dispatched.
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Shipping Rates & Delivery Times
New Zealand & Australia (Standard Shipping): Estimated delivery within 5-10 business days after processing.
Shipping Cost: Free on all orders.
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Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on our website or directly via the carrier’s website.
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Customs, Duties, and Taxes
All orders shipped within New Zealand and Australia are duty-free
. You will not incur any customs charges
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Lost or Delayed Shipments
If your package is delayed beyond the estimated delivery time, please contact us at rnmoutdoors@outlook.co.nz. We will promptly address any issues to ensure you receive your order.
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Shipping Address Changes
If you need to change your shipping address after placing an order, please reach out to us immediately at rnmoutdoors@outlook.co.nz. We will do our best to update the information before the order is processed.
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Returns & Exchanges
For more information on returns and exchanges, please refer to our Return Policy.
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Questions?
If you have any questions about shipping, please contact us at rnmoutdoors@outlook.co.nz or visit our Contact Us page.